Complaint Support

Guests, residents, and location owners can report vending issues here. Choose the location, select the problem that best matches what happened, and be as specific as possible so we can investigate and make it right.

Submit a Complaint

For product complaints, include the exact item name and what was wrong with it, like bad taste, unusual smell, leakage, or an expired date.

If available, include the guest or customer email so we can contact them directly for more information or help with a refund.

Please include enough detail for our team to verify the issue and follow up if necessary.

Where complaints go

Every submission is emailed to our team at 20fourvending@gmail.com.

20fourvending@gmail.com
Winnipeg, Manitoba

How to be specific

  • Pick the problem type that is closest to what happened.
  • Include the exact item name or machine area involved.
  • Describe the issue clearly, like bad taste, leaking bottle, or incorrect charge.
  • Include the guest or customer email if you want us to follow up or handle a refund directly.